March 16, 2020
As the coronavirus (COVID-19) pandemic continues, we at Badger Realty are continuing to monitor the situation closely and use guidance from our partners at Leading Real Estate Companies of the World, The National Association of Realtors and through the CDC and World Health Organization for best practices for our clients and customers, as well our own families and work family.
To help reduce the possible spread of COVID-19, our offices will remain open, but we may have limited staff and agent presence on site if we find it necessary. However, we are committed to keeping our offices open even with a smaller crew for as long as advisable. Our agents and staff have been on the forefront of the "work from home", "work from the car" and "work from anywhere" initiatives for years. These road warriors spent more than a decade working from their cell phones on the side of the road, negotiating contracts that are e-signed, and accessing everything they need in the Badger Realty technology cloud! For many of our agents, working remotely is commonplace and they are experts! They will continue to show property, work with sellers and buyers, write contracts and conduct closings. To help them continue to assist their clients and customers, we are sharing some recommendations for all of us.
For Sellers: If you are comfortable having your home shown, we are encouraging potential buyers to exhibit proper hygiene standards as outlined below. In addition, we recommend that you clean and disinfect your home after a showing, especially commonly touched areas like doorknobs, faucets and drawer pulls, and light switches. If you are uncomfortable having your home shown, please let your listing agent know as soon as possible.
For Buyers: With low market inventory, and low interest rates, we understand you want to see every home that is of interest to you. We are happy to help - we just ask you to use good judgement on your end. As we expect from our agents and staff - if you are sick or have a fever, we would prefer you stay put and get healthy. We can show you the house either using technology such as Facetime, or other live stream video product - you can even wait in your car while we take you through the house virtually.
For Our Service Providers and Office Visitors: As noted above, we may have a reduced number of representatives at our offices. With today's technology – we will be easily forwarding phone calls, sending out paperwork to be e-signed and more! If you want to come to our office, we have some public areas that we are disinfecting multiple times a day, and we are working to utilize our spacious conference rooms for visitors and our vendors. And while we always loved to greet you with a firm handshake, for now, we may just wave.
For our Badger Realty Agents & Employees: We have advised our agents and employees that if they are sick or have a fever, they are to stay home until the fever has been gone over 24 hours without medication. Employees and agents that develop symptoms will be sent home immediately. For our staff, we have always had an open sick day policy – if you are sick – take the day/days off with pay – no questions asked. That policy is in effect and will remain. If your listing agent is sick or taking care of a family member and not available, since we work as a team, we will find another Badger Realty agent who can pick up where they left off and get your needs handled professionally.
At Badger Realty, we take pride in the appearance and cleanliness of each of our locations. We already have measures in place to combat the spread of the flu using professional cleaning services, sanitizing and using disinfectants. Additional measures have been put in place to heighten the frequency of disinfecting common areas including door knobs, table tops, chairs, and equipment. We have placed hand sanitizer and disinfectant wipes at all common areas and at each desk, meeting areas and general office areas.
In terms of preventative measures recommended to prevent and help reduce risk, we kindly ask everyone to:
For all of our clients and customers, when an infectious disease is associated with a specific population or nationality, fear and anxiety may lead to social stigma and potential discrimination. All of our agents are REALTORS®. All REALTORS® are committed to their obligations under the Fair Housing Act, and do not discriminate against any particular segment of the population. Together, everyone's health and safety remains our primary concern and working together we know we will get through this together. Thank you for your understanding.
If you have any questions or concerns, please don't hesitate to call your agent or reach out to me.
Brenda Leavitt, General Manager
Badger Realty
603-356-5757
email – Brenda@BadgerRealty.com
www.BadgerRealty.com