Testimonial Tree: Update, Agent Training & Resources
Quick Reminder/Key Information
Surveys vs Testimonials - How Testimonial Tree Works
Two Types of Review Collections - Surveys & Testimonials
4-5 Star Reviews will be automatically published to the following:
4-5 Star Reviews will be redirected, providing your client the opportunity to leave a review on the following:
0-3 Star Reviews WILL NOT be published, and the client WILL NOT be redirected to leave a review on Google
Agent Training & Resources
Surveys vs Testimonials:
(TTA.1) Understanding the Key Differences Between Surveys & Testimonials
Dashboard:
Testimonial Tree Dashboard
(TTR.2) TT Agent Dashboard
Widgets:
Widgets
Please don't touch/change widgets. This has been set up through TT.
If you have an issue please let staff know
Testimonials:
Collecting Testimonials:
(TTR.3.a) Using the TT Platform to Collect Testimonials
(TTR.3.b) Sending Testimonial Collection Links in Email/Add Links to Email Signature
(TTR.3.c) Collecting Testimonials from TT Platform Via Text
Managing Testimonials:
(TTR.4) Managing Collected Testimonials
Surveys:
Managing/Collecting Surveys
(TTR.5) Managing/Collecting Surveys
Agent Review Generation:
(TTR.6.) Agent Review Generation
**WE HANDLE THIS IS A COMPANY** this video is for explanatory purposes only and to show you what NOT to touch/change